Published: Fri, March 16, 2018
Worldwide | By Sean Reid

Dog Bound for Kansas on United Airlines Flight Ends Up in Japan

Dog Bound for Kansas on United Airlines Flight Ends Up in Japan

United Airlines said Irgo will be put on a plane from Tokyo to Kansas City Wednesday night.

The Swindles learnt Irgo was in Japan - the scheduled destination of the great Dane.

But when they landed in Kansas City, Swindle says United Airlines staff gave her a Great Dane instead. "This visual tag will further help our flight attendants identify pets in-cabin", the airline said in a statement.

United Airlines is once again under heavy fire after it mistakenly flew a Kansas-bound German Shepherd to Japan. Both dogs had stopped in Denver to catch their connecting flight, and their destinations had apparently been swapped during the layover.

Today in "How has United Airlines massively screwed up?", the airline is in even more serious trouble after an accidental dog-swap happened.

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Swindle and her family still don't understand exactly how their German Shepherd, Irgo, ended up across the ocean. And while they may not be physically dragging a passenger against their will this time, they did accidentally drag a Kansas family's pet halfway across the world.

Earlier this week a dog died on a United flight after the attendant allegedly told the passenger she had to store the pet and its crate in the overhead bin, despite the fact that she had paid $125 to have the pet on the plane with her. "And it has already been a whirlwind of an adventure for moving so I instantly burst into tears just wondering where my dog was. It's a dog.' She's like, 'It doesn't matter, you still put it up there.' And she just put, she helped her put it up, and she just closed it like it was a baggage".

It's been a frightening week for dog owners considering putting their pet on plane. "They have no idea how it happened, is what [United Airlines] is telling us right now".

Pet mix-ups, deaths, and the infamous Dr. David Dao scandal have plagued United Airlines in the recent years.

"I'm hoping that from now on they take better care of animals", Swindle told CNN. In 2017, there were 24 deaths reported of the half-million animals transported by air - 0.79 deaths per 10,000 animals transported - and three-quarters of those deaths occurred on United Airlines.

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