Published: Fri, October 27, 2017
Industry | By Faith Ward

You'll never have to leave work again with Amazon Key

You'll never have to leave work again with Amazon Key

With Amazon Key, customers can authorize Amazon to open the door and slide their parcels inside. Amazon's Cloud Cam is a central piece of its Key service, but it's also just a straightforward home security camera, one that can respond to voice commands and integrates with other Alexa devices.

If a delivery agent is on their way, you'll get an alert on your phone and can choose to watch the delivery live or later.

The service arrives just in time for the holiday season, when porch piracy is at its peak. Once you buy all the components, absolutely nothing.

According to Amazon, when your package is delivered, the company authorizes the delivery, turning on the camera and unlocking your door.

If you haven't figured it out by now, however, the biggest conversation topic regarding Amazon Key isn't the service itself, but the Cloud Cam. The Cloud Cam is an extra layer of security, starting to record and capture any nefarious activity once the in-home delivery is approved by Amazon.

The company announced today the services will be available for Amazon Prime customers in 37 cities across the U.S. from November 8, spruiking the service as an option to boost convenience for Amazon customers. The customer will get a notification that their delivery has arrived, along with a short video showing the drop-off to confirm everything was done properly.

For starters, you'll need to be an Amazon Prime subscriber, as Amazon is only opening this up to its most loyal fanbase first.

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The company says it has a safe way for you to allow delivery drivers inside your home, even when you're not there. Which means for now, appliances and large electronics are not included in the service. But imagine if a courier could temporarily be given access to your home, so they could drop off your package and leave. "Not only is Amazon making the program available in 37 cities in a matter of weeks, but Prime shoppers can use it for services that extend beyond the retail realm", Patel added.

It can sometimes feel like Amazon is trying to take over our lives.

"Amazon Key will make it even easier to cross a major chore off your to-do list by letting the professionals at Merry Maids take care of the house cleaning while you're not home", said Nik Varty, CEO of ServiceMaster, the parent company of Merry Maids.

The company created a gateway between the outside of the house and the interior of the home, where Amazon is already present via its speaker connected Echo is activated by the voice command of the Alexa, which allows you to listen to music, send emails or control connected devices of the house.

"The technology may grant access only to authorized Amazon employees, but it would be helpful to understand Amazon's process for vetting delivery people, revoking their access, auditing conformance to Amazon's standards, and providing warranty to misuse of that access", he told the E-Commerce Times. And it will work for certain services like home cleaners, pet sitters and dog walkers.

"For many online shoppers, packages often linger for distressingly long hours outside their homes, where they can be stolen or soaked by rain".

Like any other smart lock, you can also send key codes to friends and family members, too, allowing them to come and go from the house without you being there to let them in or see them out.

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